The theory is not limited to personal interactions, but also includes how symbols play into it. While the human relations view accepted organizational conflict as an important part, the interactionist view on organizational conflict takes the same concept one step further. D centre for management development, shangisha, lagos, nigeria. Symbolic interactionism constitutes a longstanding and resilient theoretical perspective and research tradition in sociology and particularly within sociological social psychology, wherein it has been referred to as one of the three major faces of social psychology house 1977. At the workplace, whenever, two or more persons interact, conflict occurs when opinions with. Functionalist, interactionist, and conflict theory. Social organization and social structure in symbolic. Traditional view the traditional view states that conflict is dysfunctional, destructive and it is irrational.
It suggests that an ongoing, minimum level of conflict is necessary and beneficial for a group. Functionalists view culture as a reflection of societys values. An interactionist is primarily interested in culture as experienced in the daily interactions between individuals and the symbols that comprise a. The interactionist perspective theory is an explanation used by sociologists to explain how everyday interactions contribute to someones identity. Traditional view of organizational conflict bizfluent. Symbolic interactionism is often related and connected with social structure. Differences among the three views of organizational conflict.
Here explain the 3 different views on organizational conflicts. What is the relation between conflict and organization studies. This approach to organizational conflict takes the human relations view one step. According to this view, conflict is not only a positive force, but is also necessary for an i ndividual to perform effectively. Interactionist theory has grown in the latter half of the twentieth century and has become one of the dominant. In this work, he laid out three basic principles of this theory. Is organizational conflict healthy for the growth of an. The rationale behind these approaches lies in the belief that effective intervention and communication can eliminate conflicts or at least.
Symbolic interactionism takes a small scale view of society. Conflicts usually occur where organizational operations specifically depend on team work, collaboration and group creativity of employees. Outcomes of wellmanaged conflict include increased participation and creativity, while negatives of poorly managed conflict include increased stress and anxiety. Pdf every organization encounters conflicts on a daily basis. Views of organizational conflict conflict occurs in many organizations. Symbolic interactionism proposes a social theory of the self, or a looking glass self. Understanding social problems, 5 th edition theories in sociology provide us with different perspectives with which to view our social world. The belief that conflict is a natural and inevitable outcome in any group. According to this view, the conflicts are always bad for an organization. The interactionist view on organizational conflict. Secondary data was used as a source of data collection. Smith, 2012 organizational conflict can fall under, 1 the traditional view. Modernday sociologists often apply one of the major theoretical perspectives.
The interactionist perspectives of george herbert mead and. Open sharing of ideas, tense discussion on important topics and passionate perspectives all cause conflict, but they expose the parties involved to alternative ways of looking at things. This is not a good view for project teams and projects. Practical conflict bolsters the objectives of the gathering and enhances it execution while useless conflict thwarts bunch execution. Lastly, the interactionist view holds that a minimum level of organizational conflict is beneficial for both organizations and its groups. Views of organizational conflict 1020 words 123 help me. The interactionist view on organizational conflict extends that concept. Differences among the three views of organizational conflict ijser.
It also implies that from a realistic point of view, the interpretations that are being made will not make much difference. The traditional view on organizational conflict is the earliest. According to this view, a conflict is synonymous to violence, destruction and irrationality. Different theories in sociology not only describe the role played by social institutions in society but also how those institutions help socialize individuals in the construction of the social self in society. Interactionist view of conflict causes of conflict. Symbolic interactionism looks at individual and group meaningmaking, focusing on human action instead of largescale social structures. From a symbolic interactionist perspective, gender is produced and reinforced through daily interactions and the use of symbols. The conflict perspective, which originated primarily out of karl marxs writings on class struggles, presents society in a different light than do the functionalist and symbolic interactionist perspectives. While these latter perspectives focus on the positive aspects of society that contribute to its stability, the conflict perspective focuses. Advantages and disadvantages of conflict bizfluent.
Interactionist view the contemporary view holds that not only is con. The human relations view it is natural it cannot be illiminated dominated conflict theory19401970 9. In sociology, interactionism is a theoretical perspective that understands social processes such as conflict, cooperation, identity formation as emerging from human interaction. Conflict management directory of human resource management e. Compare and contrast the functionalist and interactionist perspectives to conflict 25 marks. He later published, quite literally, the book on this theoretical perspective, titled symbolic interactionism.
Pdf conflict and organization studies researchgate. This often occurs when communication is poor or breaks down. This theory shares many of the same explanations as the other three theories. Organizational conflict makes individuals and groups. According to the interactionists perspective, a group that functions without conflict is. The interactionist perspective maintains that human beings engage in social action on the basis of meanings acquired from. Social structure in symbolic interactionist thought david r. The belief that conflict is not only a positive force in a group but that it is absolutely necessary for a group to perform effectively. According to the interactionist perspective, behavior is a function of the person and the situation interacting with each other. Article information, pdf download for conflict and organization studies. The differences among the traditional, interactionist, and. Followings are the three views of conflicts in organizations. The interactionist perspective introduction to sociology.
A traditional view is when conflict is seen as a negative and disruptive type of organizational behavior. Conflict theorists see culture as inherently unequal, based upon factors like gender, class, race, and age. Drawing from meads theory, blumer coined the term symbolic interaction in 1937. The interactionist view of conflict whereas the human relation view accepted conflict, the interactionist view of conflict encourages conflict on the ground that a harmonious, peaceful, tranquil, and cooperative group is prone to becoming static, apathetic, and nonresponsive to needs for change and innovation. Interactionist view of conflict the belief that conflict is not only a positive force in a group but that it is absolutely necessary for a. If the organization does not respond promptly to the symptoms of conflicts arising, then it is possible that a time will come when the organization is managed by the conflicts.
In sociology, interactionism is a theoretical perspective that derives social processes such as conflict, cooperation, identity formation from human interaction. Interactionist perspective in sociology theory and examples. Symbolic interactionism an overview sciencedirect topics. The followers of the functional approach think that a conflict serves a social function and those who view a conflict as situational, suggest that conflict is an expression under certain situations. Compare and contrast the functionalist and interactionist. The latest, interactionist view gives credit to conflict as a positive element that increases the companys performance. A managers most important function is to avoid potential harmful results of conflict by regulating and directing it into areas beneficial for the organization. Definition perception of conflict the conflict process conflict style theories functional dysfunctional conflict applying the theory conclusion.
The hrpluralist perspective and the interactionist perspectives propose a more realistic view. The symbolic interactionist perspective social sci. The interactionist view is that conflict is desirable and necessary for high performance teams. By looking at the small scale, symbolic interactionism explains the individual in a society and. It is the study of how individuals shape society and are shaped by society through meaning that arises in interactions. Conflict and organization studies alessia contu, 2019.
Alexandra dragan danielle nieuwhuis evelyn duru moritz ceglarek wenjin yu outline. Organizational conflict or otherwise known as workplace conflict, is described as the state of disagreement or misunderstanding, resulting from the actual or perceived dissent of needs, beliefs, resources and relationship between the members of the organization. By interactionist view, conflict can be practical or useless. Some types are destructive and dysfunctional, while others are important and healthy, bringing to light issues that need to be resolved through creative collaboration.
Vijay verma in managing the project team refers to three views of conflict. The traditional view that conflict is bad and must be eliminated through the use of authority. The interactionist perspectives of george herbert mead and harvey sacks george psathas 1. According to the interactionists, the fundamention of symbolic interactionism is the manner in which the individual is connected to the social structure and the possible interplay between the individual and others. What are the traditional and modern views of conflicts. Every organization encounters conflicts on a daily basis. Symbolic interactionism has roots in phenomenology, which emphasizes the subjective meaning of reality. Conflict has many causes, including organizational structures, limitations on resources, task interdependence, goal incompatibility, personality differences, and communication challenges. Interactionist view it is a possitive fource and is absolute requirement of a group all conflicts are not good some conflicts support the goals of the group functional conflict dysfunctional conflict. Traditional, interactionist, and managedconflict views of. In any organization a modest amount of conflict can be useful in increasing organizational. The three main sociological perspectives 1 the three main sociological perspectives from mooney, knox, and schacht, 2007. Kelly services also points out that conflict supports the development of managers and employees alike in an organization.
The three main theories of sociological analysis are the functionalist, the. Organizational conflict is the discord that arises when the goals, interests or values of different individuals or groups are incompatible and those individuals or groups block or thwart one anothers attempts to achieve their objective. It focuses on a small scale perspective of the interactions between individuals, like when you hang out with a friend, instead of looking at large scale structures, like education or law. This concept suggests that symbolic interactionism is a construction of peoples social reality. There are three types of theoretical perspectives used by. The view propagates that harmonious, calm and peaceful organizations are not potent to respond to challenges in their environments, such as innovation and need to change. Individuals view conflict as destructive and will avoid it at all costs. These views offer different lenses through which to s tudy and understand society. The study examines the impact of organizational conflict on performance of the organization, with the objective to ascertain whether organizational conflict is healthy for the growth and development or not. It always leads to failure and always has a negative impact on the performance of an organization. Causes, effects and remedies bernard oladosu omisore, ph. In the interactionist view, an organization or group with no conflict is more likely to become static, nonresponsive, inflexible and unadaptable people started to accept conflict as an integral and somewhat positive aspect.
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